Relationships that outlast the transaction.
A long-term advisor to GTA property investors and first-time buyers. From portfolio strategy and hands-off management to your first home, handled with care and in the language you prefer.
Two kinds of clients. One standard of service.
Whether you are building a portfolio or buying your very first place, the goal is the same: clear advice, no pressure, and a relationship that is still useful years from now.
Property investors & portfolio owners
For families who have built real estate across the GTA over decades. I help you decide when to hold, when to sell, and how to keep it all running without the headaches.
- Sell-timing strategy to fund retirement
- Acquisition guidance for cash-flowing income property
- Hands-off management of your rentals, 70+ under care today
First-time buyers
Getting married, growing a family, or moving out of renting? I have been there recently too, so you get someone who actually relates to the stage you are in.
- Straight answers on what you can really afford
- Help finding the right neighbourhood for a growing family
- A calm guide through offers and closing
FOR INVESTORS
Your portfolio, handled. Not just listed.
Most agents want the listing. The investors I work with want a partner who understands cash flow, timing, and the day-to-day of owning rentals, and who communicates in their own language.
Sell at the right time
Approaching retirement and thinking about selling off part of the portfolio? I help you sequence the sales to protect your return and reduce the tax and timing guesswork.
Buy for cash flow
Still in acquisition mode? I bring investment-minded analysis to every property, so a purchase adds real income rather than a second job.
Hands-off management
With 70+ rentals under management, I keep your properties running, tenanted, and reported on, so owning income property feels genuinely passive.
Many of my investor clients are Hong Kong-background families who prefer to talk over WhatsApp or WeChat, in Cantonese or Mandarin. That is exactly how I work.
Market intelligence
THE NUMBERS, EXPLAINED CLEARLY
Every month I break down the GTA market so you can see what is actually happening, not just the headline. Real stats, translated into what they mean for buyers, sellers, and owners.
Alongside the data, I spotlight one Markham-area community at a time so you always have a read on the neighbourhoods that matter to you.
Rooted in Markham. Working across York Region.
Deep local knowledge of the neighbourhoods buyers and investors ask about most, with room to help across the wider GTA.
Looking somewhere else in the GTA?
Ask about your area ↗Currently on the market
Representing a Bespoke Collection of Austin’s Finest Properties.
KNOW BEFORE YOU DECIDE
Free guides
Practical, no-nonsense guides written for real GTA decisions. Download one and see how I think.
Investors — When to Sell Your Portfolio
A framework for timing sales as you move toward retirement.
Get the guide
Downsizing — The Downsizing Playbook:
First home — First-Time Buyer Starter Kit
For parents — Buying in the Right School Zone
The relationship matters long after the transaction.
Real experiences from clients who have worked with Jacky through buying, renting, and property management.
We first came into contact with Jacky in 2022. We signed a rental agreement with him and he has since been the best agent/property manager you could want. He was quick to respond and resolve any issue we had at the property. He was considerate to all our needs and you could tell he is passionate and puts great effort into what he does. We are sad to be parting ways but anyone who next comes into contact with him will be in great hands.
Jacky is an exceptional and trustworthy real estate agent. Throughout my home search and even during my stay as a tenant, he provided invaluable support and guidance. His professionalism and dedication truly set him apart. I highly recommend Jacky for any real estate needs – he's always there to help and ensure a smooth experience!
Worked with Jacky?
Share your experience and help future buyers, investors, and property owners know what it is like to work together.
A broker who plays the long game.
Jacky Shen is a GTA real estate broker with eXp Realty, trusted by investor families with 70+ properties under his management and by first-time buyers taking their first step.
His approach is simple: teach more than you sell, protect the relationship over the single deal, and meet clients on their terms, in English, Cantonese or Mandarin, over the channels they already use.